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ENSURING BEST GAMING EXPERIENCE TO PLAYERS

With a growing demand for online and mobile video games, it is becoming increasingly important for players to get timely help and support they need so that they continue to stay engaged and immersed in the game.


We provide outsourced multi-lingual support services for gaming studios, publishers and developers in the video games industry, providing dedicated voice/non-voice video game support helpdesk for all game types and genres.


Our scalable and highly skilled customer support teams of agents closely understand your players’ cultural backgrounds to provide suitable responses and moderate your online user community effectively.

 

Our game industry domain expertise and first-class service offerings combined with competitive pricing help transcend your customer service from being a cost centre to a potential revenue generator. We offer flexible, all-inclusive prices that can be tailored to suit your specific needs while ensuring faster response times and a satisfied user base. 

 

We offer 24X7, 365 days’ support to your players helping them with queries, technical issues, bill payments, micro transactions, etc., delivered via live chats, emails, blogs and social media.

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OUR FULL-SERVICE GAME CUSTOMER SUPPORT

  • Basic Customer Support for Queries

  • Troubleshooting / Technical Support

  • Issue Escalation and Resolution

  • Regular Bug Reporting

  • User Statistics & Feedbacks

  • Research & Insights from SMEs

Have Complex Business Needs? Want Customized Solutions?

We'd Love To Help.